Person 2 Person Engagement
Is this a highly creative new perspective on Employee Engagement or is this a smoothe repackaging of the self directed work teams craze of the early 1980s or both? Either way it's an incredible video by best selling author Daniel Pink.
From summarizing the last 50 years of social science research as "if then" motivation to calling management "a technology from the 1850's" and comparing it with the world's legendary leader of customer service excellence Zappos, - the bottom line is you have to see this video:
From summarizing the last 50 years of social science research as "if then" motivation to calling management "a technology from the 1850's" and comparing it with the world's legendary leader of customer service excellence Zappos, - the bottom line is you have to see this video:
No comments:
Post a Comment